Privacy Policy Overview

This privacy policy outlines how we handle personal data in compliance with applicable laws.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Contact Email
Contact Phone
+27 81 062 0316
Contact Address
4 Pitlochry Road, Rondebosch, Cape Town, 7700
General Inquiries
01

Data Collection Practices

We collect personal information such as names, contact details, and professional credentials to provide legal services tailored to real estate agents.

The categories of data collected depend on how users interact with our services.
02

Data Sources

Sources of data include user submissions through forms, communications, and usage analytics from our website.

Data is received directly from users or generated through service interactions.
03

Types of Cookies Used

We use essential cookies for functionality, performance cookies for analytics, and marketing cookies for targeted advertising.

Cookies vary by purpose and may be session-based or persistent.
04

Cookie Management

Cookies are utilized to enhance user experience and analyze website traffic, with options for users to manage their cookie settings.

Users may adjust cookie preferences through browser settings at any time.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion, subject to applicable laws.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Requests for exercising rights can be submitted through designated channels, and we will address them promptly.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant updates to this privacy policy via email or through our website.

Material changes to this policy are communicated through appropriate channels.

Processing purpose

Purposes of Data Processing

Personal data is processed for purposes including service delivery, compliance, and improving user experience.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share data with trusted partners who assist in providing our services, under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.